Guest Services

The Guest Services Desk is located on the Ground Floor next to Williams Sonoma. Ambassadors are here to help answer questions about the shops, restaurants, events, offers, and the surrounding neighborhood.

During Your Visit:

• Offers and Events – Learn about daily promotions and happenings.
• VIP Pass – Receive the latest exclusive shopping and dining offers.
• Discover Restaurants – Browse menus and recommendations to The Restaurant and Bar Collection.
• Plan Your Day – Get the inside scoop to craft the perfect Upper West Side itinerary.
• Purchase a Gift Card – Available exclusively to participating retailers and restaurants of The Shops at Columbus Circle gift card program.